FAQ
Ordering Instructions
Add products to your cart, then click "Checkout" to enter payment and shipping info.
Secure Payments
We use tokenization and 3D Secure technology to protect your financial data.
Processing & Delivery
Orders are handled within 1-3 business days. Delivery speed depends on your location.
Track Your Package
A tracking link is emailed once your order ships from our facility.
Shipping Fees
Rates are calculated in real-time based on origin and destination.
Split Shipments
To meet delivery promises, items may ship from multiple warehouses.
Return Assistance
Reach out within 30 days for seamless returns or exchanges.
Contact Us
Email CraftsBirchwood104@hotmail.com or use our contact form during office hours.